As if you need more of a reason not to play on these sites after the super user scandal but take this as my own personal PSA. It has been nearly 5 months since I decided I wanted my money off of these sites. Below is the timeline, mostly just me whining if you don’t want to read I totally understand just skip to the end and watch the youtube vid, I’ll have a better less whiny update come the end of the month. x-posted in this thread
11/25/2008 – I request cashout for my account balance which nets to $7978 after I paid them the $35 “courier fee”
12/10/2008(estimate) – two weeks later I receive checks, at this point I’m in no hurry to cash them so I wait awhile
1/5/2009 – I attempt to cash my checks for $5000 and $2978 and am told my checks are no good. They were issued by Chevy Chase Bank which I believe went under so I have to have new checks issued even though these checks are <45 days old 1/20/2009 - I email them explaining the situation 1/23/2009 - I email them again with the same explanation after getting no response in three days. 1/23/2009 - New checks are issued 2/5/2009 - I email asking when I should receive my checks they reply Thank you for contacting us. In regards to your email, The Stop payment was confirmed on the 23rd of January. You should be receiving your mail check for the amount of $7978 by the 16th of February. Please keep in mind that mailchecks can take up to 15-17 business days for arrival. We appreciate your time and understanding in this matter. 2/7/2009 (estimate) - I receive and cash my check for $5000, still waiting on $2978 check. 2/17/2009 - I email them inquiring about $2978 check they reply Today is the 17th business days, however there was just a holiday Presidents Day in which the US postal services don not delivery mail. Therefore if by tomorrow you have not received your check we will place a stop payment on your check and reissue a new one. 2/25/2009 - I inform them that I never received the $2978 check. They reply In regards to your concern, this is the message we are receiving from USPS: "We returned more than one result based on the information you provided. This could be because you didn't enter a street number, the street number you entered has more than one unit associated with it (e.g., apartment building) etc". That is the reason why you have not being able to received your check accurately. We suggest you to update the information on your profile including the street number. 2/25/2009 - O rly? 3 checks have been received at this address from them and "suddenly" they are getting problems from ups with the 4th one. They reply with the following. We kindly inform you that a stop payment has been placed on the check, we suggest you to change your address into a valid one since this is the second time that a check hasn't been delivered. 2/27/2009 - I update my address and request a new check for the 3rd time. 3/5/2009 - They reply Please note that as soon as the stop payment has been confirmed, 7 to 10 business days, the checks will be reissued to the new address reflected in your account. 3/12/2009 - I inquire as to the status as I still haven't been paid. They reply: We kindly inform you that a inquiry on this check has been done since the time frame for your stop payment has expired we will let you know as soon as we receive their reply 3/16/2009 - I again ask about the status - they reply Thank you for your email. We know that you have been extremely patience with this issue regarding your check. Your email has been forwarded to the Reprocessing team and they will contact you as soon as they are informed from the processor the status the your check. 3/26/2009 - I threaten legal action hoping to speed things along. If I do not receive an e-mail indicating that a new check has been issued to me in the next 10 days, by April 3rd, I am going to sue your company. I had original checks issued to me in November, nearly 4 months ago. I have bills to pay. 3/27/2009 - They reply Thank you for contacting us. Please be advised that we processed two checks to be sent via regular mail on January 24th, TID 999999 - $5,000 and TID 99999 - $2,978. Note that these payouts were sent to following address, as it was displayed on your profile: xxx old address xxx However, since you have not received your funds, we could place a stop payment on both checks. Once confirmed, we could either reissue a new check or placed the funds in your poker account. If you wish to request a new payout, we would be sending your funds to the following address: xxxx new address xxx Please let us know as soon as possible in order to proceed with the stop payment. Also, we kindly ask you to change the state displayed on your profile, currently Washington. Looking forward to your response. Best regards, Sergio Payments Department AbsolutePoker.com 3/27/2009 - I reply 1. I already cashed the check for $5,000 and I never received the check for $2,978. 2. I already requested a stop payment to be issued and you replied on March 5th with the following e-mail. Dear Andrew, Thank you for your email. Please note that as soon as the stop payment has been confirmed, 7 to 10 business days, the checks will be reissued to the new address reflected in your account. Best regards Fernando Payments Department UltimateBet.com 3. I already updated my address in my profile to the xxx address per your request. You are quite clearly just plain stalling. I paid you a $25 courier fee which is pure fraud in my opinion. You have 9 more days before I will begin pursuing legal action.