Mar
30
Super nice customer service rep called me first thing this morning and offered to reimburse my courier fee, pay for an immediate wire transfer, and freeroll me in their sunday major 200k guarantee this Sunday. Pretty happy with the result actually, if you have similar problems in the future I’d recommend you
a) contact him directly if their normal customer service reps aren’t responding/helping you out. His e-mail is alonso@ultimatebet.com
or if your problems are with a different site or still not getting solved
b) go public with your complaints much sooner than i did
That’s absolutely amazing. Glad I stink at online poker and never have that much to take out of an account. 😉