Received the following e-mail from Full Tilt about five days ago.

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Dear andr3w321,

The Full Tilt Poker Security department has recently concluded an extensive investigation and we have determined that some of your opponents were in violation of our site terms.

We have permanently closed all of the offending accounts. In cases of proven cheating, 100% of the confiscated funds are returned to the players who were victimized. The reimbursement calculation is based on the number of tournaments or hands played against the offending players, and the amount won or lost against them.

We have determined that you are entitled to a refund of $36.66 which will be placed in your account in the next 72 hours.

For a number of reasons, we are unable to provide any other additional information regarding this case, including the players involved and the game type where it occurred. We thank you for your understanding in this regard. The vigilance of our players in reporting suspicious behavior is an important addition to our ongoing diligence against unethical conduct, and we carefully investigate every concern of suspicious activity.

If you believe you have witnessed unfair play at our tables, please don’t hesitate to contact us at security@fulltiltpoker.com. If there is any other way we can be of assistance, please let us know.

Full Tilt Poker Security

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So, you won’t tell me the screen name of who cheated me. You won’t tell me how I was cheated. You won’t tell me what stakes I was playing when I was cheated. You won’t even tell me what game I was playing when I was cheated. But WAIT! You did refund me some arbitrary miniscule amount of $36.66, which I’m just supposed to trust your “extensive investigation” is the correct number I was cheated out of. Gee, I really appreciate being able to play 20 minutes for free on your site 8 tabling 1/2 NL which is what I have taken to the past couple of days and is about how long it takes for me to repay this amount in rake. I feel so much better now.

Full Tilt if you are reading this, please end all these closed information investigations and if you really want me to feel comfortable playing on your site TELL ME WHAT HAPPENED! I’ll even pay you the refund back in exchange for the information if that’s what it takes!

2 Responses to “Gee, Thanks Full Tilt! I feel so much better now.”

  1. Martin says:

    Ship the cookies!

  2. LuckySOB says:

    “100% of CONFISCATED FUNDS”…….that’s why you get shit. They probably cheated you and others out of huge amounts, but cashed out a bunch and are at home rubbing it on their titties.

    Sorry to hear. I got this same thing and almost the exact same amount from PS few months back.

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